How to Return
1. Go to our Online Return Portal
Go to our Online Returns Portal @ returns.moitiecosmetics.com
2. Enter your email address with your order number
Select the items that you want to return and why.
3. Wait for your Confirmation Email
We will be sending you RMA number once we approve your return. Your cancellation request will not be approved if you apply after your 14-day trial period.
4. Pay for, print, and attach your label to your package
Once you receive your RMA number, send your return items back for return using tracked UPS or FedEx for safe receipt.
5. Send us your tracking number
Please note that we cannot accept returns received more than 7 days after we’ve issued an RMA.
6. Sit back and relax!
Once we receive your tracking number and the products that you have returned we will go ahead and cancel your order.