✈️ Free Shipping on All US Orders of 100+

SPLIT YOUR PAYMENTS INTO 4 WITH

FAQs

Most Asked Questions

Can I apply it? Is it easy to apply?

With just a 5-10 minute application, get lashes that last 10+ days. Need help with application? We have customer service specialists available 24/7. Schedule a free 1-on-1 with our lash experts for the best application.

Will these damage my natural lashes?

No. Moitié eyelash extensions are specifically designed to ensure lashes are not damaged during application or removal. Our unique 5-fan segments are adhered to multiple natural lashes with a gentle adhesive and will remain intact for 10+ days. If you’ve ever tried professional lash extensions applied in the salon, you’ll know that dry, split or broken lashes are an all too common side effect for temporary beauty. In the salon model, several lashes are applied to one individual natural lash, resulting in a heavier load that ultimately breaks natural lashes. Moitié’s 5-fan segments distribute weight more evenly by adhering to several natural lashes, reducing the risk of damage.

Are lashes re-usable?

Unfortunately, we wouldn't recommend using the same pair of lashes for more than 10-14 days due to hygiene reasons when using the stronger adhesives.

How do I know which style is the best option for me?

Take our style quiz to determine what lashes work best for your eye shape, make-up preferences, and application type. Our silk lashes come in three styles: Natural, Light Glam, and Full Glam.

SHIPPING, RETURNS, & EXCHANGES

Can I return or exchange?

Due to the nature of our products we don’t accept returns.  We do replace items that perhaps you are not entirely happy with just contact us at support@10daylashes.com

How can I find the status of my order?

Our company takes pride in keeping the customer informed of their order, we will send a tracking number as soon as the package is being shipped so you can easily see where your order is.  Not only that but our customer service is open 24/7 365 days a week via email, chat and phone.

Can I cancel my order ?

You may cancel an order at any time, however if the order has been shipped we don’t offer refunds, but exchanges, or store credit.

When will my order ship?

We ship daily 4 times per day so your order will be on its way in as little as four hours.

Which payment methods do you accept?

We accept most major credit cards and Paypal

How do I apply a promo code?

Load up your cart with your purchases and before checking out you will see a box to enter the code.  The codes are Case sensitive so enter the code and proceed and you should see your discounts.   Should  you need help we are only a text, email or call away.

Is there a Pro discount for makeup artist?

We do have wholesale accounts, for more information send an email to info@moitiecosmetics.com

Do you offer free shipping?

We offer free shipping on orders over $35 or if you are part of our Smile membership club you can choose to use some of your earned winks to pay for shipping.

So do you ship to PO boxes?

We can ship to PO boxes however we are not responsible for where the delivery  is made or where it is placed once it is sent out.   If your facility is set up to receive packages we can send to a PO box.

My item arrived damaged what should I do?

At times the item may arrive damaged due to shipping and handling, please contact us with a picture of the damaged items and we will be happy to send you a replacement.

10-DAY LASHES

Are these lashes really beginner-friendly?

While there’s a slight learning curve, most of our customers get it right on the first try! Here’s a YouTube tutorial you can watch to see how easy it is. We also offer a FREE one-on-one video call with our professional lash artists if you want someone to guide you. And if you don’t get it perfectly right the first time, you can always use the remover, and start again – so it’s truly risk-free.

Will these lash extensions damage my natural lashes?

No. Moitié eyelash extensions are specifically designed to ensure lashes are not damaged during application or removal. Our unique 5-fan segments adhere to multiple natural lashes with a gentle adhesive and will remain intact for 10+ days. If you’ve ever tried professional lash extensions applied in the salon, you’ll know that dry, split or broken lashes are an all too common side effect for temporary beauty. In the salon model, several lashes are applied to one individual natural lash, resulting in a heavier load that ultimately breaks natural lashes. Moitié’s 5-fan segments distribute weight more evenly by adhering to several natural lashes, reducing the risk of damage.

As long as you use our removal gel to dissolve the glue, you won’t damage your lashes. Please don’t try to pull off the lashes without using the remover – our glue is designed to be waterproof and sleep-proof, and it really does hold! Removing the glue is super easy though. All you need to do is apply removal gel on your lashes, let it sit for 2 minutes so it has time to dissolve the glue, and the lashes will gently slide off. Here’s a tutorial on how to remove.

Are the lashes reusable?

For hygiene reasons, we do not recommend using the same pair of lashes for more than 14 days. But we do offer an amazing deal on our automatic monthly refill kit subscription. For just $35/month you get 3 pairs of lashes, 1 bottle of glue and 1 jar of removal gel. You can get the refill subscription here [hyperlink]

Do they really last for 10 days? How is that possible?

Yes! If you don’t get the full 10 days of wear, please contact our customer service and we’ll help make it right (usually it’s an issue with application technique). As for how this is possible: We developed a unique bottom-banded lash system that applies over your natural lashes and bonds with our custom-formulated glue. While gentle and light, the glue is incredibly strong once it cures. Since the glue cures with pressure, you can apply the lash segment and make adjustments to its position. Once you’re happy with the placement, just squeeze together with your natural lashes, and voila – the lashes will stay in place for  10+ days!

Can I place them under my natural lashes?

No, our system is designed to be placed on top of the lashes for support and safety.

What if I get the glue or remover in my eyes?

Our ingredients are FDA approved, so all you have to do is wash your eye out with plenty of water.  As with anything entering your eye, you will have some minor irritation and tearing. However, after you flush your eye out for a few minutes you will be just fine.

I’m allergic to the glue at the salons, is this different?

You may be the 1% of the population that is allergic to one of the ingredients in our glue, Cyanoacrylate. We suggest you try our hypoallergenic glue instead. It still holds for up to 10 days and is completely hypoallergenic.

I don’t really have eyelashes, can I still apply these to the lids?

No, our system was designed to be applied at the lash line.  However, we have a solution for you! Our MagicStick eyeliner adhesive is safe to apply to the lid.  You simply line the lid and apply the segments to the liner – you're good to go for up to 10 hours!

How is this different from magnetic lashes?

Our lashes are segmented for easy application, and they allow your eye to have natural movement without placing any strain on your eyelids. With 5 segmented sections, you can customize the lashes to your liking and reuse them up to 30 times. Our lashes are hand-made from Korean silk and are of the highest lightweight quality.

How do I remove the lashes?

Once you are ready to remove your lashes, tug the lashes gently and they come right off without any damage. Follow this up by cleaning the remaining liner with our makeup remover wipes that not only clean your eyes but provide nutrients and vitamins to your face.  If you don’t have our makeup wipes you can use an oil based cleaner to clean your lashes.

What happens if I don’t like them?

We want you to find your perfect fit!  We have many styles to choose from, but if you’re unhappy with your choice, we’re willing to change out the style for you.  Many customers also modify the strips by trimming them to their liking and to accommodate eyeglasses as well.

How do I buy refills?

We make it super easy to refill your order. You can sign up for our monthly membership to get a discount and get your refills automatically sent to you each month. The other way is that you can log into instalash.com to order them on demand.

Is this safe for my eyes?

Absolutely! If you are applying the liner with the precision tip to the base of your lashes, there will be no chemicals to deal with.  Nothing comes in contact with  your eyes.

How does it work?

It’s quite simple really! Just apply the liner then attach the segments to the liner. The liner acts as the adhesive for the lashes.  You’ll be set for up to 10 hours.

Does it feel sticky?

It does feel sticky while you apply the liner and attach the lashes, but once the adhesive dries, it does not feel sticky any more.  It takes a few minutes to dry.

Is this really easy to apply?

Yes, it is the easiest way to apply lashes! It's even easier than applying mascara.

I don’t like the full look, how can I make it look more natural?

You are in luck! We have many different styles of lashes for you to pick from. If you want something a little more subtle, opt for the “natural lash” option. You can also chose to wear anywhere between 1 - 5 segments depending on the look you are going for.

How long can I use them?

If you take proper care of your lashes once you remove them, you can easily reuse the lashes 20 to 30 times.

10-DAY NAILS

How long do 10-Day Nails last?

-With proper application of our 10-Day Nails System, our UVG Nails™ last 10 to 14 days before you remove them using our Remover Gel.

What happens if I place the 10-Day Nails incorrectly?

- We recommend that prior to applying our Bonding Gel to the natural nail, that you set aside the UVG Nails™ that fit your natural nail beds the most securely. If you haven’t applied pressure to the Bonding Gel or cured it underneath the UV lamp, it is flexible enough to remove the UVG Nail™ and replace it accordingly. Pressure will activate the initial phase of adhesion, while the UV lamp cures and hardens the Bonding Gel.

How does sizing for the 10-Day Nails work?

-To save our customers the hassle of measuring their own nail beds, we send you an assortment of 10 different sizes with each set - just like the nail sizing available at the nail salon. All of our UVG Nails™ are individually hand painted by professional nail artists, and the gel is uniquely shaped to mimic the natural curve of your nail bed for the perfect fit.

Do you have instructions on how to apply and remove 10-Day Nails?

-Absolutely! Each kit comes with a detailed instruction booklet detailing how to apply and remove our UVG Nails™. The instructions have been field-tested by hundreds of participants until they’ve been refined to guarantee 100% successful application and removal.

Will my hair get caught in the 10-Day Nails?

- Nope! Our UVG Nails™ are made with salon quality gel which, when cured, creates a strong bond, making the nails less prone to lifting. Even our glitter nails are smooth and seamless! This is because we add an extra layer of gel during production to make these the glossiest and strongest nails yet.

Will the 10-Day Nails chip or break?

- Nope! During the 10-14 day wear time, we promise your nails won’t bend, break or chip. Because our nails are made with 6 layers of the highest quality gel, instead of plastic, they’re much more durable than any other nails available on the market.

What are 10-Day Nails made out of?

- Our nails are made with 6 layers of the highest quality, skin safe and salon-grade gel polish. Each set is hand painted with love by our team of professional nail artists right here in North America.

What happens when my natural nails grow?

- When your natural nails grow, the UVG Nails™ will grow with them and won’t stop the natural nail growth process in any way. Also, the 100% gel formulation used to make our nails, allows for your natural nails to breathe and maintain their health.

Do the 10-Day Nails have sharp edges?

- Nope! Unlike cheap plastic press-ons that are mass produced and often have jagged edges, our UVG Nails™ are made of 6 layers of real salon quality gel which means each gel is smooth and durable.

Do the 10-Day Nails look like natural nails or do they look fake?

-Our nails give you a finished product that looks just like nails done at a salon. The salon-grade gel means the UVG Nails™ never look thin, fake or plastic. They also remain ultra shiny and never go matte during the full 10-14 day wear time.

If I BBQ or work closely to heat, can my 10-Day Nails burn, melt or oxidize?

- Our nails are resistant to heat, however we do not recommend directly touching fire or extreme heat with your nails. You can feel confident cooking, being in hot weather or using heat related appliances because we promise the UVG Nails™ won’t change color, shape or compromise their quality.

Is the 10-Day Nail System damaging or bad for my skin or natural nails?

-Absolutely not! Our UVG Nails™ and all the products in our 10-Day Nail system are designed and formulated specifically to be used on nails and around skin. Each product contains skin safe and quality ingredients that are dermatologist approved.

It all sounds too good to be true, what is the catch?

- We created our 10-Day Nail System specifically to solve the current problems in the existing nail industry. We develop, design, and test our products for years so they are the best on the market. That's what Moitie stands for!

What are the ingredients in the 10-Day Nails Bonding Gel?

-Medical Grade Ethyl Cyanoacrylate, Polymethyl Methacrylate, PMMA

What are the ingredients in the 10-Day Nails Primer?

-Isopropyl Alcohol, Ethyl Acetate, Isobutyl Acetate

What are the ingredients in the 10-Day Nails Removal Gel?

-BIO-cellulose, AN-surfactants, Acrylate monomer, Inorganic pigment

What do I do if my 10-Day Nails chip or break before the guaranteed wear time?

What are the ingredients in the 10-Day Nails Removal oil?

-Carthamus Tinctorius (Safflower) Seed Oil, Paraffinum Liquidum (Mineral) Oil, Oleyl Alcohol, Parfum (Fragrance), Tocopheryl Acetate

What do I do if my 10-Day Nails chip or break before the guaranteed wear time?

-We can promise that your UVG Nails™ won't break, or chip within the 10 -14 days of wearing. However, if they do, we have a 100% satisfaction guarantee which means we will send you a completely new set for FREE!

How durable are 10-Day Nails?

- Our nails are the MOST durable available! Once they are cured with the UV-gel lamp our nails will stay strong and remain bonded for 10-14 days. They won't chip, bend or break so you don’t have to change your daily routine in any way. 

What are the UV-activated Gel Nails?

-UVG Nails™ and our 10-Day Nail system is a revolutionary and patent-pending innovation from Moitié® Labs. They are 100% hand painted by nail artists, using 6 layers of real gel polish. Unlike cheap press-ons, UV-activated gel nails are not applied with superglue. Instead, our nails are designed to be applied with a gel-based bonding agent that when cured using a UV-gel lamp, provides 10-14 day worry free wear. This system is designed to give you nails that provide better quality than a salon and leave your nails free from damage.

What makes the 10-day Nail System unique?

-UVG Nails™ and our 10-Day Nail system is a revolutionary and patent-pending innovation from Moitié® Labs. They are 100% hand painted by nail artists, using 6 layers of real gel polish. Unlike cheap press-ons, UV-activated gel nails are not applied with superglue. Instead, our nails are designed to be applied with a gel-based bonding agent that when cured using a UV-gel lamp, provides 10-14 day worry free wear. This system is designed to give you nails that provide better quality than a salon and leave your nails free from damage.

How can I remove the 10-Day Nails?

-Removal is very simple and most importantly, damage free. After the 10-14 day wear time, apply our patent-pending 10-Day Nails Removal Gel over the UVG™ Nails and wait 5 minutes for the gel to gently dissolve and soften the bonding gel. Follow up by soaking your hands in warm water for 10-minutes using our mini nail bathtub offered in our essentials kit. Soaking your hands will complete the detaching process. Finish with applying our 10-Day Removal oil to each nail and cuticle, then push the remaining UVG Nail™ from the natural nail bed. The UVG Nails™ will slide off like butter without hours of drilling at the salon and no harmful scraping.

Do the 10-Day Nails damage or weaken my natural nails?

-If worn correctly and removed properly using our 10-Day Nails products and instructions, our nails are completely damage-free. However, we don’t recommend wearing our nails during strenuous activities like rock climbing or heavy lifting to avoid ripping off the UVG Nails™. We also don’t recommend attempting to pull off or remove the UVG Nails™ without our removal products and without following our instructions provided. We also ensure that your nails won’t weaken or become brittle after continual use.

Can I wash dishes with these nails?

- Absolutely! Our UVG Nails™ are 100% waterproof, however we do recommend wearing gloves while cleaning in order to extend the quality and wear time of the nails.

Can I shower with 10-day Nails™?

- Of course! Our UVG Nails™ are 100% waterproof and will remain shiny and durable for 10-14 day wear time.

Can I change my 10-day Nails everyday?

- If you closely follow our 10-Day Nail removal process, you can change your UVG Nails™ as often as you like. We offer our nails in a variety of styles, shapes and lengths to perfectly match whatever event or daily routine you might have.

How long does a new set of nails last long before a fill is needed?

 -Our 10-Day Nail system doesn’t use fills once nails have grown out. Instead we recommend completely removing the UVG Nails™ using our removal instructions and 10-Day Nails Removal products, then starting over with a new set. Depending on the natural growth cycle of your nails, we recommend replacing your UVG Nail™ set after 10-14 days.

Will the 10-day Nails damage my nail bed during the removal process?

-Our 10-Day Nail Removal products and instructions are specifically designed to leave your natural nails undamaged and healthy. The Removal Gel and Removal Oil make the UVG Nails™ slide off easily without the drilling or harmful scraping done in traditional nail salons.

Are 10-Day Nails better than acrylic nails and what is the difference between them?

- Yes! Acrylic nails are made from a chemical plastic which over time can cause yellowing of the natural nails and damage to the nail bed. Our UVG Nails™ are made with 100% high quality gel which allows for the natural nail to breath and maintain nail bed health.

How are 10-Day Nails different from press-on nails?

-Press-on nails are typically made of flimsy and thin plastic that pop off easily, while our UVG Nails™ are durable and mimic the appearance of a salon manicure. Also, unlike press-on nails that use superglue to adhere to the natural nail, our 10-Day Nail System uses a patent-pending unique bonding gel to create a lasting hold.

Do your real nails grow while wearing the 10-Day Nails?

-Yes! The UVG Nails™ and our 10-Day Nail system grow with your natural nails and don’t interfere with the natural growth process in any way.

Can I do my regular routine while wearing 10-day nails?

- Of course! We know you have a busy routine and one of our favorite things about our 10-Day Nail System is that they are durable and functional enough to stay on, no matter what your day consists of. We believe your regular routine shouldn’t be interrupted by a broken or missing nail.

Can I type while I have nails on?

-Yes! Our UVG Nails™ are made with six layers of high quality gel so they are durable enough to withstand your regular routine - including a hectic day at the office. We believe your busy schedule should be interrupted with a broken or missing nail.

Can I use 10-day nails without using a UV gel lamp?

-Nope! Our 10-14 wear day guarantee depends on closely following the 10-Day Nail System application instructions. The bonding process becomes fully activated by the UV gel lamp which ensures the best results! Currently, we are offering a free UV gel lamp FREE with the $25 purchase of our essentials kit.

Can I use 10-day nails if I have short nails?

-Definitely! Any nail length is suitable with our 10-Day Nail System and is a great option if you don’t want to wait for your natural nails to grow out. Because the UVG Nails™ don’t interfere with nail bed health and grow with your natural nails, your nails can keep getting longer while using our UVG Nails™!

Is there a minimum age for the 10-Day Nails?

- Anyone 18 or over can purchase and use our 10-Day Nail System. While our products are completely safe to use, we still recommend that anyone under the age of 18 have a parent or guardian supervise application and removal.

How long is it safe to wear the same set of nails?

- The 10-Day Nail System is completely safe to use, however we recommend adhering to the 10-14 day wear time in order to ensure the quality of the UVG Nails™ and avoid the possibility of bacteria formation underneath the UVG Nails™.

Is 10-Day Nails suitable for beginners?

-Yes! The 10-Day Nails application is easier than applying traditional nail polish and takes less than 15 minutes to complete. The 10-Day Bonding Gel comes in a mess free and easy to use applicator, which makes the entire process full proof for anyone to use.

What do I need to avoid when wearing 10-Day Nails?

Our UVG Nails™ are made with six layers of salon-quality gel, making them the most durable and budge-proof nails on the market. This means you can button, zip or snap any clothing items without having to worry about breaking or bending a nail.

Can I cut my 10-day nails with my nail clippers?

-We offer our UVG Nails™ in a variety of different lengths and shapes to accommodate your nail preferences. Because of this, we recommend choosing the length that works best for you, as any at home alterations to the UVG Nails™ could compromise their quality and overall appearance.

Will the glue leave residue on nails?

Nope! Unlike stubborn nail glue used to apply press-ons, our 10-Day Nails Bonding Gel is removed fully when following our removal instructions and 10-Day Nails removal products, leaving behind a completely clean and damage free nail. 

Do I need to wait long before I can wash my hands?

-Nope! Our 10-Day Nail System uses an innovative bonding system that activates a completely waterproof adhesion immediately after being cured under our UV-gel lamp. No more waiting for nail polish or nail glue to dry!

How easy is it to maintain 10-Day Nails?

-We guarantee an easy and hassle free experience with our 10-Day Nail System from beginning to end. Our UVG Nails™ won’t lift and will remain shiny throughout the 10-14 day wear time without any upkeep or maintenance on your part.

Do the 10-Day Nails feel heavy?

- Nope! The 100% salon quality gel used to make our UVG Nails™ are lightweight and breathable.

How long does it take to cure the 10-Day Nails?

-Our 10-Day Nail system is designed to help you achieve a salon-quality manicure in under 15 minutes. After pressure has been applied to the UVG Nail™ and bonding gel, the nails take only 45 seconds to cure underneath the UV-gel lamp.

Can I reuse my 10-day Nails?

- In order to ensure a complete damage free removal, our 10-Day Removal Gel softens both the bonding gel underneath the UVG Nail™ and the 10-Day Bonding Gel itself. Because of this, we don’t recommend reusing your UVG Nails™ since it could compromise their strength and quality and increase the possibility for bacteria formation.

Can I exchange my nails if I don't like how they look?

-All of our UVG Nails™ are handmade with love by our nail artists and in order to best ensure fair wages and most affordable pricing, we cannot offer exchanges or alterations to the nails.

How does the 10-Day Nail Bonding Gel differ from regular store bought nail glue?

-Our 10-Day Nail Bonding Gel isn’t actually glue, but an innovative adhesion product more similar to gel nail polish which means it’s the best of both worlds. Unlike store bought nail glue, the bonding gel doesn’t leave behind difficult to remove residue and it adheres in a multiphase process: First with pressure then by curing under a UV-gel lamp. This provides a stronger hold than any regular nail glue from the store.

Can I wear 10-day nails with thin natural nails?

-Yes! Because the UVG Nails™ are made with six layers of high-quality gel, they can provide strength and fortification to natural nails that are thin or brittle. Our 10-Day Nail System ensures that your nails won’t bend or break.

Will the kit come with everything I need for application?

-Yes! We offer an essential kit for just $25 that ensures you have everything you need for application and removal. If you ever run out of a certain product, we also sell them individually on our website.

What comes with the 10-Day Nails?

- Each set of our hand painted UVG Nails™ comes with 10 different size options for your convenience, exactly like the sizing options available at nail salons.

Can I use a different glue with the UVG Nails™?

-Nope! Our 10-14 wear day guarantee depends on closely following the 10-Day Nail System application instructions. The 10-Day Nail Bonding Gel ensures a lasting adhesion to provide you with the best results! Our 10-Day Bonding Gel is included in our starter kit, along with all the other essentials you need to get started.

Can I use your 10-Day Bonding Gel with other press-ons?

-Nope! We cannot be sure of the quality or materials that other press-ons are made out of and because our UVG Nails™ are made from salon-grade gel they are designed to work specifically with our bonding formula which is also made from a gel. They actively work together to complete our 10-Day Nail System. 

How does the 10-Day Nail application work?

- The 10-Day Nail application is very simple and your at-home, salon quality manicure can be achieved in 15 minutes or less. You begin by finding the correct UVG Nail™ size for each corresponding natural nail. Then prime your natural nails with our 10-Day Nails Primer. This step removes any excess oil or debris that may be on your natural nail and ensures the best adhesion possible. Next, apply an even coat of the 10-Day Nails Bonding Gel with the easy to use brush applicator. After this, place the correctly fitting UVG Nail™ on the coated natural nail and apply gentle pressure for 45 seconds. This step will activate the adhesion process. Finally, place applied nails under the UV-gel lamp for another 45 seconds to cure.

Is there a special remover?

-Yes! Our 10-Day Nails Remover Gel is recommended to guarantee a damage free removal and is specially formulated to work with our 10-Day Nails System. We offer the Removal Gel in our essentials kit and also individually on our website.

Is there a complimentary One-on-One nail consultation?

-There is! We want to make sure you are completely satisfied with your 10-Day Nails and we understand that this sometimes means one on one help. Our specially trained support team is available to answer any question and help guide you through the entire 10-Day Nail process. You can schedule an appointment through our website. In addition, we occasionally offer live demonstrations through our social media platforms.

Can I order specially customized nails or designs?

You can! In order to best ensure fair wages for our nail artists, we require a minimum of $250 per customization order. Each nail in a set that receives a customized design is between $85-$150 depending on your choice of colors, gems or other additions. We even offer Swarovski crystals which are priced accordingly. For more information regarding customizations and pricing contact support@moitie.com where you can send design requests or schedule an appointment with one of our knowledgeable nail consultants. 

Go to Help Center